Cancellation Policy

• Effective Date: September 1, 2026
• Welcome to Yaksha. These Terms & Conditions apply to your use of our website and to all purchases made through our online store. By accessing our website or placing an order, you acknowledge that you have read and accepted these terms.

1. Website Access

• The Yaksha website is provided for personal shopping and informational purposes.
• Provide genuine and accurate information.
• Use the website only for lawful purposes.
• Respect the rights of Yaksha and other customers.
• Avoid any activity that may affect the security or performance of the website.
• We may restrict or suspend access where misuse or unauthorized activity is identified.

2. Customer Information

• Customers are responsible for ensuring that the information provided during checkout is correct.
• This includes:
• Full name
• Mobile number
• Email address
• Billing information
• Complete delivery address
• Yaksha cannot be held responsible for delays or failed deliveries caused by incorrect information provided by the customer.

3. Product Information

• We make every reasonable effort to provide accurate product photographs, descriptions, measurements, colours, and other details.
• Please note that:
• Colours may appear slightly different depending on your device. Measurements may have minor variations. Product availability may change without prior notice. Some designs may have natural variations due to fabric, printing, embroidery, or finishing.

4. Product Availability

• All products are offered subject to availability.
• If an item becomes unavailable after an order has been placed due to an inventory or technical issue, Yaksha may cancel the affected order and provide an appropriate refund where applicable.

5. Pricing

• Prices displayed on the website may be revised from time to time.
• The price applicable at the time of successful checkout will be considered the purchase price.
• Any applicable shipping fees or additional charges will be displayed before order confirmation.

Order Placement

• Please carefully review your:
• Product selection Size Quantity Colour or variant Delivery address Contact information
• before confirming your purchase.
• Once an order is successfully placed, it enters our processing system and cannot be modified or cancelled, subject to the terms of our applicable policies.

7. Order Confirmation

• An order confirmation does not necessarily guarantee availability in every circumstance.
• Yaksha may decline, cancel, or restrict an order when reasonably necessary, including situations involving:
• Product availability issues Payment failure Incorrect customer information Pricing or technical errors Suspected fraudulent activity Unusual or unauthorized transactions

8. Payment Terms

• Yaksha currently accepts the payment options displayed during checkout.
• Cash on Delivery is not available.
• Orders must be successfully paid for before processing and dispatch.

9. Shipping & Delivery

• Orders are delivered through our designated delivery partners.
• Estimated delivery times may vary depending on:
• Delivery location Courier operations Weather conditions Public holidays Regional restrictions Unforeseen circumstances
• For complete information, please refer to our Shipping Policy.

10. Returns & Refunds

• Our return and refund process is governed by our Refund & Return Policy.
• Customers should review the policy carefully before placing an order, particularly the requirements relating to damaged products, return timelines, verification, and refunds.

11. Promotional Offers

• From time to time, Yaksha may introduce discounts, promotional campaigns, coupons, or special offers.
• Unless specifically stated:
• Offers cannot be exchanged for cash. Promotions may have individual validity periods. Certain products may be excluded. Multiple offers may not always be combined. Yaksha may withdraw or modify an offer where necessary.
• Specific terms applicable to an individual promotion will be displayed along with the offer.

12. Gift Cards & Store Credits

• Where gift cards or store credits are offered, they may be subject to additional conditions relating to validity, usage, refunds, and transferability.
• The specific terms provided at the time of issue will apply.

13. Reviews & Customer Content

• If you submit a product review, photograph, feedback, or other content to Yaksha, you confirm that the content is genuine and does not violate the rights of another person.
• We may use submitted reviews or feedback for legitimate business and promotional purposes, subject to applicable law and our Privacy Policy.

14. Intellectual Property

• All content displayed on the Yaksha website belongs to Yaksha or is used with appropriate authorization.
• Brand name and logo Product photographs Website designs Graphics Product descriptions Written content Videos Marketing materials
• Unauthorised copying, reproduction, distribution, or commercial use is prohibited.

15. Website Security

• Customers must not attempt to:
• Access restricted areas of our website. Obtain another person's account or information. Introduce harmful code or software. Interfere with website operations. Circumvent security measures.
• Any suspected misuse may be investigated and appropriate action may be taken.

16. Customer Account

• If you create an account with Yaksha, you are responsible for maintaining the confidentiality of your login information.
• Please notify us if you believe your account has been accessed without authorization.
• Yaksha will not be responsible for losses resulting from credentials that have been improperly shared or inadequately protected by the customer.

17. Privacy

• Personal information collected through our website is handled according to our Privacy Policy.
• By using our website, you acknowledge that your information may be collected and processed as described in that policy.

18. Third-Party Services

• Our operations may involve independent service providers such as:
• Payment gateways Courier and logistics companies Website and hosting providers Analytics services Technology platforms
• These providers may have their own terms and privacy practices.

19. Website Availability

• We aim to keep the Yaksha website accessible and functional. However, temporary interruptions may occur because of maintenance, technical problems, network issues, or circumstances beyond our control.
• We do not guarantee uninterrupted or error-free website operation at all times.

20. Limitation of Responsibility

• Yaksha will take reasonable steps to provide reliable products and services. However, we cannot be held responsible for losses or delays arising from circumstances beyond our reasonable control, including third-party service interruptions, courier delays, technical failures, or events outside our control.

21. Policy Relationship

• These Terms & Conditions should be read together with our:
• Privacy Policy Shipping Policy Refund & Return Policy
• Where a specific policy provides additional conditions for a particular service, those conditions will apply to that service.

22. Changes to Our Terms

• Yaksha may update these Terms & Conditions whenever required to reflect changes in our business, website, services, or applicable requirements.
• The latest version will always be published on this page with the relevant effective date.

23. Applicable Law

• These Terms & Conditions shall be interpreted and governed in accordance with the applicable laws of India.
• Any disputes relating to the use of our website or purchase of our products will be subject to the applicable jurisdiction under Indian law.

24. Contact Yaksha

• For questions, concerns, or assistance regarding these Terms & Conditions, please contact us:
• YAKSHA Women’s Wear
• Email: yakshafashion01@gmail.com
• Phone / WhatsApp: +91 9025222127
• Thank you for shopping with Yaksha.