Refund & Return Policy

• At Yaksha, we carefully inspect and pack every order before dispatch. If you receive a damaged product, please follow the guidelines below.

Damaged Products Only

• Returns are accepted only for products that are damaged or defective upon delivery. We do not accept returns for change of mind, size preference, or other reasons unless specifically approved by Yaksha.

Parcel Opening Video

• A clear parcel-opening video is mandatory for damaged-product claims. The video should show the unopened package, the opening process, and the damage clearly.

Reporting a Damage

• If you receive a damaged or defective product, please inform us on the same day of delivery via WhatsApp and share the required video and order details.

Return Period

• Approved returns must be shipped back to Yaksha within 7 days of delivery. The product must be unused, in its original condition, and have the original price tag attached.

Verification & Refund

• Once the returned product reaches us, it will be inspected and verified. After successful verification, the eligible refund will be processed to the original payment method within 7 days.

Return Shipping Charges

• Return shipping charges are not refundable or reimbursable unless otherwise confirmed by Yaksha.

Important

• Refunds are issued only after the returned product has been received and successfully verified by our team.
• For assistance with a return or refund, please contact Yaksha Customer Support via WhatsApp.